Heating Loss Compensation Form

Please use this page to log a Compensation claim for loss of heating in your SFA. Pinnacle administers this scheme on behalf of DIO.

This form should be used for claims relating to periods from 7th December 2022 onwards.

Your Details

Claim Number *

Title *

First Name *

Surname *

Address

House Number (Or House Name) *

Postcode *

Find

Address 1 *

Address 2

Email *

Enter your email address again for verification *

Mobile*

Heating loss information

Job Number *

Whose job reference number is being used? *

What caused the loss of heating?

Start date of loss of heating *

End date of loss of heating *

Would you like to provide any additional information to support your claim?

I confirm by submitting this form that the above details are true and accurate to the best of my information, knowledge and belief. I am aware that the details will be validated by Pinnacle Service Families and that I can only make one claim per instance of loss of heating. I am aware that any duplicate claims or attempt to claim where not entitled will be reported to DIO. I understand that any compensation payment made is not an acceptance of liability in relation to the loss of heating claim by Pinnacle Service Families or the DIO. *

I consent to Pinnacle Service Families processing the data provided above for the purpose of assessing the compensation claim and processing the compensation payment, where validated. Pinnacle Service Families reserve the right to share these details with banking and payment fulfilment providers and/or DIO as necessary. Personal details will be processed and stored in accordance with Pinnacle's Privacy Policy which can be found at www.pinnacleservicefamilies.co.uk/privacy-and-cookies/

Please tick this box to consent to:
(i) your personal data being stored by Paytia in order to process your claim;
(ii) communication by email and mobile text for One Time Password (OTP) verification; and
(iii) your personal data being passed by Paytia to Pinnacle for the purposes of updating Pinnacle's records in relation to your claim.*

Heating Loss Compensation Form

Please use this page to log a Compensation claim for loss of heating in your SFA. Pinnacle administers this scheme on behalf of DIO.

Your Details

Address

Heating loss information

Aircall